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Knowledgebase: Nintendo
What should I do if my 360/PS3/Wii game will not work or the disc will not read?
Posted by Joseph Paolinelli on 13 October 2011 10:42 AM

Ensure that the disc has no scratches on it and is clean from debris or smudges. If the disc is clean and scratch free make sure to try the disc on another console. If the disc works fine on another system, then please call your console manufacture as there may be a hardware failure with your console. If the disc will not work on another console try to exchange it with the retailer you purchased the game from.