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Atari Casino - FAQ
Posted by Joseph Paolinelli on 19 December 2012 09:58 AM

GENERAL INFORMATION

Welcome to the HOTTEST CASINO in Town! Place your bets and become the high roller of the luxurious Atari Casino. No one is a loser in our place, so come on in and test your luck on a game of blackjack or slots.

Troubleshooting

Atari Casino supports in-game microtransaction purchases. If you have issues making an in-game purchase, have a gameplay question, or are having difficulties launching your game you will need to contact Atari Technical Support for assistance at http://support.atari.com/ or via email at CustomerSupport@atari.com

If you are having any trouble purchasing or downloading an Atari title for your iPhone, iPad, or iPod please use the Apple Support page at: http://www.apple.com/support/

Please be sure that when contacting them that you provide the following information:

  • · Provide detail of how / where the issue occurred:
  • · What carrier / network were you using:
  • · Order ID:
  • · Email Address (the one used for purchase):
  • · Name (first, last):
  • · Address:
  • · City:
  • · State:
  • · Zip/Postal Code:
  • · Phone number:

This will help us look up your purchase record and account information to see if anything can be done to restore any purchases to your account. Please be aware that any missing information will delay our investigation since this information is critical to allow us to properly investigate what may be happening to your account.

Do be advised that it can take up to 48 hours before these investigations are completed and you see any change to your account. If you have any additional questions, or do not see any change to your account, please update your ticket.