.
Component shortages across the supply chain have severely constrained
our production capacity. We do not expect to be able to ramp up
additional retail production until January 2021. This will delay the
shipment of most pre-orders until early next year.
...
Pre-orders made prior to December 7, 2020 can be cancelled at any time
for a full refund. Cancellations of pre-orders made after December 7,
2020 will be subject to a $10.00 transaction fee.
To cancel an order made prior to July 3, 2020, please contact ...
Individuals who backed the Atari VCS project on Indiegogo can no
longer cancel their campaign pledge. All Atari VCS hardware that was
ordered as campaign perk will begin shipping to customers the week of
December 7, 2020.
If you need to change the delivery address for an Atari VCS pre-order
made on or after July 3, 2020, you can log into your account at
shop.atarivcs.com and update your address.
If you did not create an account when you checked out, or pre-ordered
prior ...
Our fulfillment team is currently processing backer kit orders and
packages are being shipping every night. We are unable to check status
on individual orders. All backers should expect an email with a
tracking number within the next 5 to 7 business days
