Submit a Help Request
Why can’t I play RCT Touch on my device?
I get a pop up stating I need to connect to the internet!
I did not receive my purchase! What should I do?
I received a suspicious billing for a purchase I did not make, what should I do?
What are the terms of service?
How to unlock cards?
What is in a card pack?
Peeps and Needs
What are the basic needs of the Peeps?
What are Peeps' preferences?
How can I build my own coaster?
How can I add a special insert to my coaster?
Park Economy and Management
I am not making any money. What am I doing wrong?
How do I earn more coins?
How can I add more friends?
How can I send gifts to a friend?
How do I get Seasonal content?
What do I get when I purchase a Seasonal card pack?
My child made purchases without my consent, what can I do?
How can I deactivate in-app purchases?
Building and Construction
Known Issues and Bugs
My rides stopped producing money!
My game freezes on loading at "Preparing park for opening"!
What are the Scenarios?
Can I use the same Cards and Currency in all my Parks?
How do I unlock Mini-Games?
How do I access Mini-Games?